Pre-sales technical support

Opportunities and determination

High availability is a key success factor at every production plant. Timely, effective and high price ratio is our technical support work's target and pursuit, no matter what demands you have, we will still on your side and give you the all-sided and timely help. We value your time and your bottom line. SBM's technical support team which is throughout the world and have the professional knowledge level will help you to solve the problems that you meet in the using process of the mining and construction equipments. Our vission is work through professional consultation, exquisite technical support and rigorous work attitude, to provide you with the comprehensive feasible high quality and standard solution in order to constantly meet your needs, and finally achieve satisfactory results.

What you can get…

Knowledge is power. SBM engineers and field service representatives deliver knowledge to customers to give them the power to save time and money by increasing production, reducing downtime and overall, operating more efficiently.

According to some technical problems and needs that the clients put forward in the viewing and buying the product, our technical support team will be in carefulness to discuss and study the product in time, and sort out the machine parameters which are fit with the specification, after they will make a series of rigorous and applied to the product technical solutions and operation process flow diagram. Meanwhile, this vigorous team will also according to the actual situation do some knowledge training for clients reference, such as PPT reading. So, what you want to know, what we will present for you!